Filtered Sessions

Filters: Session Type: Preconference Workshop

06/22/2019

Session #701: Succession Planning for the 21st Century: Future Trends and Practical Guidelines for Building Your Talent Pipeline
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise | Intended Audience: Senior-Level
Presenter:
Amy Hirsh Robinson, Principal, Interchange Group
Workplace Application:
Obtain practical insights to guide succession planning practices that are successful and results-oriented. 

Repeated Sunday at 8:00 a.m.Noon

A new normal for American business is emerging, yet there is little practical discussion about how to retool succession planning and leadership development to meet the evolving challenges that companies face. Demographic shifts, globalization, new communication technologies and economic uncertainty have changed the playing field and requirements for leaders. As a result, most succession plans are irrelevant to today’s business challenges. But organizations large or small that do not engage in succession planning are at great economic risk.

Learning Objectives:

  • Learn key pitfalls of current succession planning initiatives.
  • Discover the impact of future trends on succession planning practices.
  • Hear about a framework for predicting tomorrow’s business and assessing tomorrow’s roles.
  • Learn which leadership competencies are necessary to compete in the next decade.
  • Steps to retool succession planning and leadership development, for simplicity and success.
Session #702: Leadership Skills for the Senior HR Professional: Mastering the Art of Negotiation
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, Communication, Business Acumen | Intended Audience: Senior-Level
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Learn how to effectively negotiate with any CEO, vendor or employee through a step-by-step process that creates a win-win scenario for all parties. 

If you think negotiating skills are only for salespeople, think again—every work relationship entails some negotiation. While often linked to sales or business, negotiation actually pervades all aspects of a senior HR professional's work life. You have to negotiate to succeed In all of these situations: trying to increase your company's productivity levels; considering the expansion of product lines (and people); acquiring a competitor or being acquired; leading a team to increase employee engagement; attempting to get the best deal from your new benefits provider; asking for your own well-deserved promotion. A successful negotiation isn't just about getting what you want at all costs. Rather, it's about engaging in a discussion to listen, learn and understand the other party’s goals and objectives, then finding a win-win scenario in which everyone benefits. This workshop takes the mystery out of negotiation by showing you how to create a step-by-step process whereby that can happen.

Learning Objectives:

  • Evaluate the eight critical pre-negotiation success factors from both sides’ perspectives: goals, trade-offs, alternatives, relationships, expected outcomes and consequences, balance of power and win-win solutions.
  • Develop confidence and keep your emotions in check during a negotiation, even if the other side gets personal or nasty.
  • Set the stage for success and stay on track when parties start to filibuster.
  • Prepare to take the lead with practice negotiations.
  • How and when to use five negotiation styles: avoid, accommodate, force, compromise, collaborate.
Session #703: Developing HR as a Strategic Business Partner: HR Transformation 3.0
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Business Acumen | Intended Audience: Senior-Level
Presenter:
Magi Graziano, CEO, KeenAlignment
Presenter:
Tiffany Tremmel, Chief talent strategist, Clow Valve
Workplace Application:
Learn how to develop the space, foundation and environment for culture alignment to occur. 

The number-one driver of employee engagement and workplace performance is culture. So why do so many companies fail to establish a winning culture? Current research suggests that one of three main hiring decisions is based on information insufficient for either the employer or candidate to make an informed choice; similarly, one in three new hires do not make it past their one-year work anniversary. Creating a high-performance organization requires a paradigm shift and an increased focus on workforce engagement.

Learning Objectives:

  • Revamp the function of HR from process department to strategic business partner.
  • Create a talent management strategy that utilizes attraction, selection, development and retention processes.
  • Gain awareness of how to transform a workplace: from an environment of stifled communication, distrust, and low employee morale, into a culture of aligned relationships, high performance and productivity, empowered leadership, and elevated employee engagement.
Session #704: The Realities of Employee Engagement and the Employee Experience
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, Global & Cultural Effectiveness | Intended Audience: Senior-Level
Presenter:
David S. Cohen, Founder and contrarian consultant, DS Cohen & Associates
Workplace Application:
Learn how to unbundle concepts of employee engagement, employee experience, employee value proposition, and employee lifetime value, in order to focus on what is meaningful for your employees. 

Employee engagement is an overused, variously defined term that causes much confusion. While engagement is something that every employee hopes for and every employer desires, surveys say that engagement is low and disengagement high. The issue is how to distinguish the concept of employee engagement from the concept of a good employee experience. A company that can retain its staff and meet its objectives can be the right place for an individual employee; from a practical perspective, however, it may not be the right place for every employee. What is a great work environment for some may not be great for others. Focusing on what is meaningful for your employees isessential for a talent-driven company. There is no one right answer.

Learning Objectives:

  • Ask the correct questions to define employee engagement, employee experience, employee value proposition, and employee lifetime value in your company.
  • Understand the definitions, decode the anachronisms, differentiate between the concepts, and learn their impacts.
  • Understand the drivers of employee engagement: what executives say they will do for people, versus what they and other managers actually do.
  • Know the six key factors that determine employee engagement, which leads to productivity, innovation and retention.
  • Put into perspective the rhetoric and consultant-speak concerning employee engagement.
Session #705: Future Skills: Critical Thinking for HR
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, Critical Evaluation, Business Acumen | Intended Audience: Senior-Level
Presenter:
Karl James Ahlrichs, Senior consultant, Gregory and Appel
Workplace Application:
Learn to become a better critical thinker and decision-maker. 

No skill is more important in business today than the ability to understand, analyze and act on information effectively and responsibly. HR professionals who are savvy, sharp critical thinkers can cut through ambiguity and information overload, to quickly zero in on what is really important. Yet years of leadership experience do not automatically provide critical thinking skills; something more than experience must be necessary, since even highly experienced business leaders sometimes make bad decisions that damage themselves and their organizations. This workship will cover cognitive techniques and critical thinking tools to enhance decision-making under pressure and strengthen your impact. We'll use real-life examples to examine why incompetence, bad character or low intelligence generally aren't to blame when leaders and organizations blunder.

Learning Objectives:

  • Critical thinking theory and practice, with case studies focused on HR decision making.
  • Group dynamics that apply to HR issues.
  • Methods that work in group environments that you can apply to your organization.
Session #706: Managing Up: How to Succeed with Any Type of Boss
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Mary Elizabeth Abbajay, President, Careerstone Group LLC
Workplace Application:
Learn how to succeed with your own managers and supervisors, as you help other employees succeed. 

Like it or not, our bosses have enormous influence over our ability to succeed and advance in our organizations, careers and journeys toward leadership. Establishing strong, productive working relationships with those above us is essential for career success. But difficult bosses don't have to derail your career. This lively, interactive presentation provides proven strategies and techniques to increase cooperation and collaboration between those with different power levels, perspectives and personalities.

Learning Objectives:

  • Raise awareness of leader/follower dynamics.
  • Understand and manage personality differences that have an impact on manager/staff relationships.
  • Recognize the different leadership styles, and explore adaptive strategies for communicating and collaborating with each.
  • Understand supervisors’ “hot buttons.”
  • Take ownership of professional success.
Session #707: Business Acumen: A Workshop for HR Departments of One
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Consultation, Critical Evaluation, Business Acumen | Intended Audience: Midlevel
Presenter:
Jennifer Currence, SHRM-SCP, MBA , President, OnCore Management Solutions, LLC
Workplace Application:
Learn practical solutions for implementing skills in business acumen, critical evaluation and consultation in your job. 

Examine the behavioral competencies in the business cluster of the SHRM Body of Competency and Knowledge (BoCK) and how they apply to small businesses. Learn about each competency, hear real-life case studies of the competencies in practice, and discover practical ways to customize and implement the competencies in your HR job and throughout the workplace.

Learning Objectives:

  • A solid understanding of the three behavioral competencies within the SHRM BoCK business cluster.
  • Real-life examples of each of the competencies.
  • Practical implementation tactics to use on the job.
  • Ideas for sharing the competencies with others in the organization via HR policies, procedures and programs.

06/23/2019

Session #801: Creating a Leadership Development Program in Your Company
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise | Intended Audience: Senior-Level
Presenter:
Joe Urbanski, Chief operations officer , Total Solutions Group
Workplace Application:
Learn a process for defining and ultimately creating a leadership development initiative. 

Leadership development is not just a program—it's an experience. To deliver unparalleled value, you must do more than improve skill in leadership; you must have a sustainable and transformative capability to lead and build people, performance and processes. To create the leadership development approach your organization needs for the executive team as well as first-time managers, you will be guided from start to finish, big picture to small details, implementation to performance optimization.

Learning Objectives:

  • Learn a framework for setting up a leadership development experience that's right for your culture.
  • Dive into the specific purpose, four-year vision and overall setup for your leadership and training initiatives.
  • Explore content, design and delivery aspects, to increase engagement and drive lasting performance improvements.
  • Build a plan for implementation and evaluation using your own customized training programs, to help your company increase its leadership capacity over the next four years.
Session #802: The Power of Stay Interviews for Engagement and Retention
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Midlevel
Presenter:
Richard Finnegan, Chief executive officer, C-Suite Analytics
Workplace Application:
Learn to implement stay interviews, which can cut turnover and improve engagement in your organization. 

Trust of one’s supervisor is the top reason an employee becomes engaged and stays; accordingly, stay interviews are the solution for employee engagement and retention. Stay interviews build trust primarily because employees are invited to a meeting about themselves. Learn to ask targeted questions, probe, build stay plans, and forecast how long each employee will stay. Enhance your stay interview skills—and your career.

Learning Objectives:

  • The five questions shown by research to elicit important responses during stay interviews.
  • How to build one-on-one stay plans based on each employee's individual interests and needs.
  • How to train your managers to implement company-wide stay interviews.
Session #803: The Benefit Builder Workshop: Understanding Design and Implementation of Responsive Total Rewards
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Jason Sheffield, Senior technical advisor and managing attorney, Health & Benefits, Willis Towers Watson
Presenter:
Marina A. Galatro, Senior HR partner consultant, Willis Towers Watson
Workplace Application:
Learn various approaches and considerations relevant to designing and implementing responsive total rewards platforms. 

Higher-than-ever ROI expectations, competing interests, and regulatory, legal, demographic and executive demands can make benefits plan design and implementation a daunting task, but delivering a comprehensive and responsive benefits platform is a satisfying achievement. In Part I of this highly interactive workshop, you’ll explore benefit plan design and implementation, reinforcing your knowledge; in Part II, you’ll apply this knowledge to hypothetical real-world benefit design situations, in the setting of a team-based competition of strategy and tactics. The result of this two-part process is a stronger working knowledge of plan design schematics, and practical experience with resolving conflicts and mitigating impediments to total rewards implementation.

Learning Objectives:

  • The basics of ERISA, consumer-directed plans and cafeteria plans.
  • An introduction to plan funding methodologies.
  • The basics of PPACA, including reporting and Cadillac tax review.
  • An introduction to HIPAA for plan sponsors, including health outcomes.
  • Benefit considerations of the multigenerational workforce.
Session #804: Preparing to Lead: Critical Project Management Skills for the HR Professional
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, Consultation, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Learn to manage any size project with step-by-step instructions and easy-to-implement tools for success. 

You have the unique opportunity to spearhead projects that can directly impact your company's bottom line (from global outsourcing to workplace analytics to company-wide change management initiatives), and managing them can be challenging (especially if they span multiple divisions, time zones and countries). To lead, your project management skills must be at their peak and at the ready. This interactive workshop prepares you for success with in-depth, step-by-step instructions and tools for managing and executing projects big or small, delivering results, and meeting budget and schedule deadlines.

Learning Objectives:

  • Essentials of project management: in-depth analysis of pre-project planning; identifying goals, deliverables and requirements; creating a work breakdown structure (illustrating what needs to be accomplished, in what order and when); developing comprehensive time and cost estimates that fit within your organization's financial objectives; targeting messages to influence and gain support of key stakeholders.
  • Defining deliverables in financial terms that senior leaders care about—and will pay attention to.
  • Developing metrics to determine the best employees (in terms of organizing and inventory skills, knowledge, personality, previous experience) for your project team to meet its defined goals.
  • Conducting comprehensive analysis (risk probability versus impact) to predict the likeliest causes for project derailment and delays, then planning for and overcoming those challenges.
  • Easy-to-implement project planning and management tools: gap and SWOT analyses; fishbone/cause-and-effect diagrams; goal breakdown structure diagram; RACI matrix; Gantt charts.
  • Organizing and tracking software tools: Microsoft Project and/or Excel; Mind-Mapping software; SharePoint; Smartsheet; Basecamp.
Session #805: Your Communication IQ: Developing Skills and Strategies to Improve Your Communication Culture
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, Communication, Global & Cultural Effectiveness | Intended Audience: Senior-Level
Presenter:
Magi Graziano, CEO, KeenAlignment
Workplace Application:
Learn to create a culture of communication that accelerates your business initiatives, inspires trust and cooperation, and empowers your employees to speak up. 

Communication is the engine that drives the culture, productivity and even the reputation of your company. Clear, open and skillful communication fosters peak performance, accelerated productivity, increased employee engagement and exceptional customer service. But murky, confusing or inconsistent communication can plague your organization with misunderstandings, mistakes and conflicts, which cost time, money and your best employees and customers.

Learning Objectives:

  • Four levels of listening that dissolve communication barriers, build trust, and foster cooperation and commitment.
  • How to positively influence and enroll others through your presence and your words.
  • The communication keys that inspire and encourage a higher level of employee commitment, alignment and collaboration.
Session #806: Investigating Harassment Claims
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Communication, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Jonathan A. Segal, Partner, Duane Morris, LLP
Workplace Application:
Learn about the appropriate and inappropriate ways in which to handle a harassment claim investigation. 

Harassment is the most common claim in most organizations. This interactive workshop covers every aspect of a harassment investigation from beginning to end, with emphasis on avoiding good-faith mistakes that are often exploited in litigation. Includes lessons learned based on the presenter’s experience with the EEOC Select Task Force on Harassment.

Learning Objectives:

  • How to respond to issues that arise during a harassment claim investigation; proper and improper responses.
  • How to avoid common good-faith mistakes.
  • How to document harassment claims properly.
  • Various other issues surrounding an investigation.
Session #807: Redirect and De-Escalate Conflict to Get to Dialogue
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Midlevel
Presenter:
Robert Bogue, President, Thor Projects
Workplace Application:
Learn how to approach and resolve conflict from a constructive, emotionally intelligent perspective. 

Conflict is everywhere, takes many forms, and is unavoidable. Many of us are not as good as we'd like to be at effectively resolving conflict, but we just have to figure out how to use the different navigation tools at our disposal. This highly interactive workshop addresses the full range of conflicts, from the critical to the chronic, and what to do about each. (For instance, how to redirect an agitated employee or manager from a situation, de-escalate their anger, and help them get into a dialogue about solving the problem.) You’ll learn to identify the conditions that create conflict, the specific causes that trigger it, and the techniques to resolve it—to reach understanding, even if agreement isn't possible. Includes small group exercises for you to demonstrate what you’ve learned.

Learning Objectives:

  • Techniques to redirect and de-escalate conflict wherever it occurs.
  • Quick techniques to help improve the emotional intelligence of employees and managers.
  • Evaluating the causes for conflict and what can be done about them.
  • Creating solutions for conflict.
Session #808: California HR Bootcamp
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Consultation | Intended Audience: Midlevel
Presenter:
Lauraine Bifulco, President, Vantaggio HR
Workplace Application:
Obtain tools for navigating the complex California employment landscape and learn practical skills for reducing liability. 

This training session is designed for companies headquartered outside of California with in-state operations, and for those just entering the California HR arena. We'll visit some of California's complex and often confusing employment laws, including danger zones where HR professionals need to be savvy. We’ll exercise your brain and tone your HR muscles so that you’re able to recognize issues that can present risks to your organization in California.

Learning Objectives:

  • Key elements of California wage and hour law: timekeeping, meal and rest periods, make-up time, final wages, etc.
  • Exempt and non-exempt employee classifications, and how California's rules differ from federal guidelines.
  • Leave administration: California's unique laws, pregnancy disability leave, California Family Rights Act, bone marrow/organ donation, military spousal leave, children's school leave, etc.
  • Harassment and discrimination: a primer on California's protected categories and unique procedures for handling complaints.
  • Employee benefits regulations: vacation, sick, paid time off, kin care, etc.
Session #809: Rewarding Performance in a Globalized Gig Economy
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Global & Cultural Effectiveness | Intended Audience: Midlevel
Presenter:
Robert James Greene, SHRM-SCP, SPHR, GPHR, Chief executive officer, Reward Systems, Inc.
Workplace Application:
Learn performance-rewarding strategies that are appropriate for culturally diverse workforces of employees as well as outsiders. 

Global workforces require talent strategies suited to cultural diversity; workforces in which a large share of work is done by outsiders (contractors, consultants, freelancers) require strategies that satisfy diverse interests. To be effective, the workers must view how the organization defines, measures and rewards performance as equitable, competitive and appropriate. For there to be alignment between organizational and worker interests, the right accommodations must deal with diverse beliefs, values and priorities.

Learning Objectives:

  • Understand the implications of talent mobility across the globe and the resulting cultural diversity issues.
  • Find out about performance and rewards strategies that can be effective for culturally diverse workforces.
  • Understand the implications of using outsiders in an organization and how their work must be integrated with the work of employees.
  • Find out about performance and rewards strategies that can be effective for both employees and outsiders who do the organization's work.
  • Evaluate the nature of the workforce to adopt strategies that will attract, retain and motivate the required talent.
Session #810: Sherlock Holmes... or Inspector Clouseau? How to Conduct Effective Internal Investigations
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Glen E. Kraemer, Partner, Hirschfeld Kraemer, LLP
Workplace Application:
Learn how to effectively conduct investigations involving harassment, discrimination or retaliation. 

This workshop explores the essential skills necessary for conducting internal investigations into claims of employee misconduct, including charges of harassment, discrimination, retaliation and violence. Using interactive case studies, you’ll engage in a step-by-step fact-finding process, practicing techniques for questioning and credibility assessment. Model forms and guidance on preparing unassailable documentation of process and conclusions are included throughout.

Learning Objectives:

  • Learn effective questioning techniques and investigation process considerations.
  • Understand how to deal with the reluctant claimant, angry respondent and uncooperative witness.
  • Develop confidence in the proper use of tools for credibility assessment, including witness demeanor and bias, and integration of corroborating and circumstantial evidence into your conclusions.
  • Prepare bulletproof documentation of your process and findings of fact.
Session #811: Succession Planning for the 21st Century: Future Trends and Practical Guidelines for Building Your Talent Pipeline
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise | Intended Audience: Senior-Level
Presenter:
Amy Hirsh Robinson, Principal, Interchange Group
Workplace Application:
Obtain practical insights to guide succession planning practices that are successful and results-oriented. 

Repeated from Saturday at 1:00 p.m.

A new normal for American business is emerging, yet there is little practical discussion about how to retool succession planning and leadership development to meet the evolving challenges that companies face. Demographic shifts, globalization, new communication technologies and economic uncertainty have changed the playing field and requirements for leaders. As a result, most succession plans are irrelevant to today’s business challenges. But organizations large or small that do not engage in succession planning are at great economic risk.

Learning Objectives:

  • Learn key pitfalls of current succession planning initiatives.
  • Discover the impact of future trends on succession planning practices.
  • Hear about a framework for predicting tomorrow’s business and assessing tomorrow’s roles.
  • Learn which leadership competencies are necessary to compete in the next decade.
  • Steps to retool succession planning and leadership development, for simplicity and success.
Session #812: Mentoring Maximized: Creating a Formal Mentoring Program that Actually Works and Pays For Itself
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise | Intended Audience: Midlevel
Presenter:
Bryan J. Deptula, CEO, BKD Leaders
Workplace Application:
Learn to apply knowledge that creates synergy in mentorships, reduces training costs and improves career outcomes. 

Everyone needs a mentor, from CEOs to first-line employees, younger and older. Mentoring is a low-cost/high-return form of personnel and career development that can do a lot: drive organizational results; accelerate personal and career growth; clarify professional identity; improve performance; raise rates of promotion and total compensation; enhance competency in providing and receiving support. This interactive workshop uses a combination of experiential learning and skill-building activities to teach executives and employees at all levels how to use mentoring techniques in practical ways. HR professionals learn how to develop and maintain an effective long-term formal mentoring program that will realize individual and organizational relationships and benefits, driving revenue to pay for itself. This training transfers directly back to the job as new knowledge, skills and abilities.

Learning Objectives:

  • Identify, create and evaluate high-quality, synergistic matches between mentors and proteges.
  • Train mentors to provide coaching and career support and development.
  • Grow a network of mentors and developers.
  • Find out why mentoring programs fail and how to avoid tragic mistakes.
  • Convert a mentoring program into business development and optimize its value.
  • Attract employees through mentoring programs.
  • Leverage the processes of reverse mentoring, co-mentoring, collaboration, coordination, resource distribution, knowledge generation, expertise complementarity, and more.
Session #813: Work Wonders: A Crash Course in How to Be an Amazing Coach
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Karlyn Borysenko , Principal, Zen Workplace
Workplace Application:
: Learn foundational coaching concepts to solve common problems that get in the way of high-functioning teams. 

Great coaches help people see their problems in new ways, boost individual confidence, and nip squabbles in the bud; they help employees to take personal responsibility for their work experiences. This four-hour crash course teaches the foundational concepts for being an amazing coach, with special focus on how to solve the problems that plague organizational productivity: reducing individual stress, enhancing communication, fixing interpersonal conflict, and building an empowering, optimistic perspective. This workshop’s mix of lecture and practical application gives participants the opportunity to practice live coaching and receive real-time feedback on the spot, to hone their skills. You’ll leave with new coaching strategies to apply immediately in your organization.

Learning Objectives:

  • How to coach employees through the most common problems affecting productivity.
  • Reduce employee stress and support wellness.
  • Enhance communication.
  • Fix pesky interpersonal problems that pop up.
  • Get employees to embrace an optimistic perspective that helps them feel fully empowered.
Session #814: Managing Within the Law: Basic Highlights of What Every Manager Should Know About Employment Laws
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Communication | Intended Audience: Midlevel
Presenter:
Gregory J. Hare, Employment attorney, Ogletree Deakins
Workplace Application:
Groom managers to become front-line problem-solvers who understand how to handle and reduce risk in compliance with the law. 

Front-line managers are the first line of defense for a company that wants to minimize its exposure to costly litigation and government investigations. They are the first to field complaints, investigate incidents and respond to workplace tragedies, yet they often receive very little training on how to handle these critical duties. This workshop illustrates how to give managers annual training and education on: their role as agents of the company; which employment laws apply to them; handling discrimination and harassment complaints; managing leave under various federal laws; complying with wage payment laws; union issues; hiring, disciplining and firing; and best practices for minimizing legal exposure.

Learning Objectives:

  • Groom managers to understand their role as agents of the company, making them effective extensions of the HR function on the floor of your workplace.
  • Train managers to communicate with employees in positive ways.
  • Use the front-line management team effectively to enhance the organization’s compliance strategies.
Session #815: Everything You Need to Know About Corporate Universities: Launching, Managing and Evaluating
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation | Intended Audience: Senior-Level
Presenter:
Mark Allen, Ph.D., Senior consultant, The Kiely Group
Workplace Application:
Learn how to successfully launch, manage and evaluate a corporate university that delivers business results. 

The corporate university has gone from being nice-to-have to must-have; the difference lies in its level of sophistication and the extent of its contribution to the organization’s strategic success. Using a combination of research and best practices, we will explore the launch, management and evaluation elements of the most successful corporate universities, to ensure that yours delivers business results.

Learning Objectives:

  • What a corporate university really is.
  • How the best corporate universities help their organizations execute their strategic goals.
  • Designing and launching (or re-launching) a corporate university.
  • Running a corporate university so that everything you do contributes directly to the achievement of business objectives.
  • How an evaluation program that measures the right things will demonstrate the value of your corporate university.