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Masters Series
Reinforcements: How to Get People to Help You
S406/Vista Ballroom
Monday 06/18/2018 01:45 PM - 03:45 PM Add to calendar
2.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication
Workplace Application:
This Masters Series will explain the research on what psychologists call social intelligence so you can walk away with strategies to help motivate others to help you. 

We all need help – especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. To elicit helpful behavior from your colleagues, you need to do two things: 1) Remove the obstacles that stand in the way of them helping you; and 2) Trigger one or more of the motivations that make people want to help. Whether you’re a first-time manager or a seasoned leader, getting people to do things for you is what management is. This Masters Series will help you do so, and do it in a way that leaves your helpers feeling good about pitching in. This session will show you how to:

  • Remove the obstacles that stand in the way of getting the support you need from others.
  • Tap into one or more of the primary drivers that motivate others to help. 
  • Make helping you rewarding for them.
  • Avoid the common mistakes we all make when making requests for support from friends, colleagues, and strangers.
Heidi Grant Photo
Heidi Grant, Associate director, Motivation Science Center ,
Columbia Business School