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Concurrent Session
Creating a Human Workplace: Six Steps on the Journey from Engagement and Experience
Monday 06/18/2018 04:00 PM - 05:15 PM Add to calendar
1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Global & Cultural Effectiveness | Intended Audience: Midlevel
Workplace Application:
You will learn the key drivers of creating positive employee engagement, how these differ globally and how human workplaces inspire employee retention. 

At its core, engagement is about pride, satisfaction, advocacy, and commitment to the organization. A joint study from Globoforce's WorkHuman Research Institute and IBM's Smarter Workforce Institute of 23,000 global employees reveals the benefits of a more human workplace. When they experience senses of belonging, purpose, achievement, happiness and vigor, employees not only perform at higher levels; they are also less likely to quit and more likely to report significantly higher levels of discretionary effort to go above and beyond typical job duties. You will learn:

  • How focusing on positive employee experiences, in addition to employee engagement, will help you transform your organization into a human workplace and create sustainable competitive advantage. 
  • The five core components of a positive employee experience, and how these elements are linked to better performance, extra effort at work and lower turnover intentions.  
  • How employee experience varies by country and implications for interpreting Employee Experience Index scores.  
  • The six key organizational practices that drive more positive employee experiences, including organizational trust; coworker relationships; meaningful work; recognition, feedback and growth; empowerment and voice; and work-life balance.


Greg Stevens, Ph.D. Photo
Greg Stevens, Ph.D., Industrial/organizational research consultant,
Sheri Feinzig Photo
Sheri Feinzig, Director, talent management consulting and Smarter Workforce Institute,
IBM Talent Management Solutions