Search Schedule

Mega Session
The Cherry on Top: How to Add Value to Your People, Products, and Services
Monday 06/29/2020 10:30 AM - 11:45 AM Add to calendar
| Competencies: Communication, Relationship Management | Intended Audience: Mid-Level
Workplace Application:
Adding value for employees drives value-added customer products and services. 

What adds value? Great companies with great cultures add value to their people, products, and services. Added value is not always about money, discounts or giveaways. A quality product or service is only a slice of why customers will do business with you. Superior organizations add value for people – customers and employees alike. No matter what your company does, it will descend or ascend based on the value it creates in someone's life. If it doesn't meet a need or want, then it's not value. This eye-opening session shows you how to add the right value and lower employee absenteeism, attract new hires, and create a workplace that can pay off in huge and surprising ways. This session is about placing The Cherry on Top by developing and delivering value in everything you do.

Learning Objectives:

  • Learn how to become the effective communicator that you desire to be and need to be, to end communication obstacles.
  • Learn how to build trust, foster cooperation, and build commitment.
  • Learn how to cooperate with others and compete with yourself that will enable you to learn more, grow more, and add more value.
  • Learn how to make employees feel valued, motivate their participation, and build relationships that positively impact people.
Steve Gilliland, CSP, CPAE Photo
Steve Gilliland, CSP, CPAE, Best-Selling Author and Speaker,
Steve Gilliland, Inc.