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Pamela Chan is Project Director of Human Insights at Prosperity Now, a national non-profit that ensures pathways to financial stability and prosperity for everyone in the U.S. Ms. Chan works with organizations serving economically disadvantaged communities conduct market research and create human-centered services. Prior to Prosperity Now, Ms. Chan studied how financial products, programs and regulations affect lower-income consumers and managed a national workplace savings pilot at New America. She also advised Fortune 500 companies on new product development at the Nielsen Company. She holds degrees from The University of Texas at Austin, Northwestern Law, and the Harvard Kennedy School.