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Management and Program Analyst
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John Ordunez is a Management and Program Analyst within the Outreach Branch of the U.S. Citizenship and Immigration Services (USCIS) located at the Los Angeles Verification Operations Center (LVOC) in Los Angeles, California. John provides live presentations and video webinars, and participates in conferences and events regarding E-Verify, the Form I-9, and myE-Verify.
Prior to joining the Outreach Branch, John worked for over 6 years with the Customer Contact Operations (CCO) Center in Los Angeles, California. While at CCO, John was a Strategic Relationship Manager (SRM) providing enrolled E-Verify employers with one on one service to answer all E-Verify and Form I-9 concerns.
Before becoming a SRM, John also served in a role as CCO Team Leader and provided E-Verify and Form I-9 training to increase staff development and provided technical and administrative support to a team of Management and Program Analysts.
John graduated with a BA from the University of California, Berkeley and graduated from the Greater Los Angeles Federal Executive Board (FEB) Leadership Associates Program. He served in the United States Army and deployed to Bosnia and Herzegovina during Operation Joint Endeavor.