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director, Certification Services
Cornelia C. Springer has 20 plus years of experience in the credentialing industry. Over the past year Ms. Springer has been engaged as a contractor with SHRM to aid in the development of the new SHRM certification program. Her many years of certification experience has provided foundational knowledge in the development of program policies, certification and recertification criteria as well as aided in defining the customer relations management database.
Prior to joining Real Time Process Solutions in 2011 as a certification consultant, Ms. Springer held several leadership roles with the HR Certification Institute including Executive Director and Operations Director from 1990 to 2010. During her tenure with the HR Certification Institute she had operational oversight for budget development, product development, and the administration of the certification, recertification and pre-approval programs. While with the HR Certification Institute she was instrumental in moving from paper and pencil testing to computerized testing, added two new credentials to the portfolio of products. She also led the organization in becoming accredited by the National Commission for Certifying Agencies (NCCA). Ms. Springer has a BS degree in Management from Clemson University.