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Barbara Glanz Communications, Inc.
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What do Ken Blanchard, the Singapore Security Police, Mickey Mouse, and David Hasselhoff have in common?  They have all worked with Barbara Glanz!

A member of the prestigious Speaker Hall of Fame, Barbara works with organizations that want to improve morale, retention, and service.  Using her Master’s degree in Adult Learning, she has spoken on all 7 continents and in all 50 states.  She has authored eleven best-selling business books, including “The Simple Truths of Service Inspired by Johnny the Bagger®”, co-authored with Ken Blanchard, “The Simple Truths of Appreciation,” CARE Packages for Your Customers,” and “Handle with CARE – Motivating and Retaining Employees.”  She lives and breathes her personal motto, “Spreading Contagious Enthusiasm™.”  She has been a popular speaker at the national SHRM conferences since 1997.  You can reach her at www.barbaraglanz.com.

Follow Barbara on Twitter @BarbaraGlanz.